Ava Chen DDS
Exceptional Dental Care for Your Family

Dental Insurance

We are happy to bill your dental insurance plan on your behalf to help you maximize your benefits. Each dental insurance plan is unique; however, our knowledgeable treatment coordinator is happy to give you an estimate of what your plan may cover to help defray your out-of-pocket costs. Please contact us for more information about your dental insurance.

Frequently Asked Questions

Dental x-rays are a vital part of your dental examination, and they offer valuable information for your dentist in Castro Valley to make an accurate diagnosis and treatment plan.

At Ava Chen, DDS, we have digital x-rays. This type of x-rays emits 75 percent less radiation compared to conventional x-rays. They are also safer for the environment since they don't require any chemicals for development.

Digital x-rays allow us to see things internally that can be missed with just the naked eye during an examination. X-rays allow us to detect concerns like tooth decay, cavities, and gum disease in their earliest stages, which then lets you treat these concerns with less invasive treatment procedures. 

Digital images are also readily available for viewing, so Dr. Chen can discuss any concerns with you immediately. This is very helpful in emergencies to determine the best course of action to restore your smile and dental health.

Dr. Chen recommends that standard bitewing x-rays be taken once a year because they provide a view of each tooth. Panoramic x-rays that provide a full image of your teeth, jawbone, and jaw joint are recommended every five years. Please contact our Castro Valley dental office if you have more questions about x-rays.

Your comfort is a top priority to Dr. Chen and her team. She is gentle and has over 20 years of experience in delivering pain-free dentistry to patients at our dental office in Castro Valley, CA.

If fear and anxiety are what keep you from visiting the dentist, Dr. Chen offers nitrous oxide to help you feel more relaxed. Delivered through an inhalation mask that is worn during your treatment, nitrous oxide helps "take the edge off" and is safe to use during most dental procedures for both adults and children. Better yet, nitrous doesn't interfere with your normal activities since it leaves your system quickly.

If you need more profound relaxation to help you complete your treatment, you can talk with Dr. Chen about using oral conscious sedation. We deliver this type of sedation with medication that is a pill you'll take an hour before your procedure. While you'll still be conscious and responsive, the drug induces deep relaxation to where you might even feel like you're sleeping. Most patients have little to no memory of their procedures when they use oral sedation.

At Ava Chen, DDS, we go above and beyond to ensure that you're comfortable in all aspects of your dental appointment. If you feel like you would benefit from using sedation dentistry during your appointments, please talk with Dr. Chen.

At Ava Chen, DDS, we never want finances to keep you from receiving the dental care you need, so we are happy to help our patients to budget their dental treatments. Your Castro Valley dentist does this by prioritizing dental procedures so you can do them in phases that you can fit easily into your budget and your schedule.  

We also work with CareCredit, which is a third-party financing company that allows you to pay for your treatment with affordable monthly payments over a period of time. CareCredit even has plans that are interest-free for qualifying patients. CareCredit is simple and quick to apply for either in our office or at home, and it is ideal for patients needing multiple procedures to restore their dental health, and our team is happy to help you apply for their service. 

You can also ask our treatment coordinator about pre-arranged installment payments. We are happy to work with our patients as much as we can to help them get the dental services they need. We also offer senior discounts.

Please contact Ava Chen, DDS today at (510) 886-3888 if you have questions or concerns about your treatment plan or would like assistance applying for CareCredit.

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